Also awarded in the ‘Covid Champions’ and ‘Aviation Sustainability & Environment’ categories
Vistara, India’s finest full-service carrier has won three prestigious awards – Best Domestic Airline, Aviation Sustainability & Environment and Covid Champions, at Wings India 2022. The awards were presented by Hon’ble Minister of Civil Aviation, Government of India, Mr. Jyotiraditya Scindia in the presence of other senior officials from the Ministry, FICCI and an esteemed gathering of industry representatives from across the globe at the award ceremony held in Hyderabad.
On this occasion, Vinod Kannan, Chief Executive Officer, Vistara said: “We are delighted to have received these coveted awards at Wings India 2022. They are a testament to the relentless efforts of all our staff, who ensured a seamless and comfortable travel experience for our customers, despite a challenging operating environment in the last two years. We would like to express our heartfelt gratitude to our customers for placing their trust in us and the jury of Wings India 2022 for recognising our efforts.”
Vistara’s world-class travel experience and safety standards have been widely appreciated by customers, significantly contributing to winning the Best Domestic Airline award, twice in a row. Vistara has a strong commitment towards reducing the impact on the environment which has led to strategic investments in advanced engineering systems and a modern fleet that has also been recognised as one of the youngest in Asia.
Vistara also took several initiatives to ensure it made an impact across multiple stakeholder groups including employees, customers and communities in its efforts against COVID-19. In line with government guidelines, the airline altered many processes, introduced various technology interventions to maintain the highest safety and hygiene standards across all touchpoints in the customer journey. Vistara also introduced two award-winning campaigns, #FlyingFeelsSafeAgain and #FlyerCODE, that were devised to generate awareness and influence positive behavioral changes in travellers, for a comfortable and safer air travel experience.
During the devastating second wave of the pandemic, Vistara activated its ‘National Relief Program’ and offered complimentary air logistics for transportation of medical equipment across the network. It also welcomed health workers from government organisations to travel free of cost on its domestic network, when travelling on COVID-19 duty. Vistara extended all-round support to its employees to ensure their well-being throughout the pandemic. Besides offering medical support, the airline took systematic steps and managed to get almost all its employees fully vaccinated against the virus. It is also the first Indian airline to have operated flights with fully vaccinated cabin crew and pilots. Under its signature CSR project ‘Vistara Wellness Initiative’, the airline donated over 200,000 wellness essentials (nutritious food and hygiene items) to communities impacting the lives of nearly 34,000 individuals across the country.
Vistara is India’s highest-rated airline on Skytrax and Tripadvisor and has also been the winner of several ‘Best Airline’ awards besides being lauded for cabin cleanliness and safety standards.