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Delhi
February 25, 2024
Hotels

CCPA (Central Consumer Protection Authority) Issues Guidelines to Ban Service Charge to Restaurants and Hotels 

Rakshit Sharma, CEO, Rester Hotels & Resorts

Rakshit Sharma, CEO – Rester Hotels & Resorts

Service charge is a reward which gets proportionally divided among the service staff and  acts as an extra income for them. Service charge is not imposed on any guests but it’s left as an option. Guest is clearly informed that service charge in voluntary.  CCPA’s guideline to ban service charge may cause dissatisfaction  among the staff who were getting it regularly every month.

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