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December 3, 2023

Faster Connections and Direct Access: Mumbai International Airport’s New Facility Enhances Domestic Transfer Experience

Mumbai International Airport's

Enhancing passenger’s travel experience, Chhatrapati Shivaji Maharaj International Airport (CSMIA) introduced new facility that allows for ease in transfer for passengers with connecting domestic flights from Terminal (T2). CSMIA, is one of India’s first airports to bring an initiative to make transit experience convenient and hassle free for travellers. Travellers with domestic flight connections at CSMIA can now easily transfer with reduced transit time. With rising passenger footfall for domestic as well as international travel, this new Domestic-to-Domestic (DTD) addition to CSMIA’s transfer offerings will further make the airport experience much smoother.

With an endeavour to smoothen passenger travel experience, this dedicated space has pre-embarkation security checks. This transfer area will considerably cut down the Minimum Connection Time (MCT) for transfer passengers and crew members, thereby enabling passengers with a shorter time gap between connecting flights. Besides, it will add flexibility to the airline operators in planning their flight schedule and rostering of crew members as they will now be able to accommodate passengers with a lesser time interval between their connecting flights. This enhancement will make the journey seamless for our passengers who otherwise would earlier exit & re-enter the terminal and further wait for their onward flight will now be able to reach domestic departure concourse without undergoing the process of re-entering the terminal building.

Commenting on the development, CSMIA spokesperson said, “We are thrilled to launch the new DTD facility at Terminal 2 of CSMIA, which is a significant step forward in improving the travel experience for our passengers and strengthening CSMIA as a transfer hub. The new facility is designed to provide passengers with a more efficient and seamless transfer process, faster processing times, and direct access to the departure concourse, ultimately leading to a smoother and more enjoyable travel experience. CSMIA continues to enhance its offerings and services from time-to-time for passengers to benefit through it.”

With best-in-class services and state of the art infrastructure, CSMIA constantly reinvents itself to provide ingenious solutions that offer seamless transit for passengers travelling via the airport. In its constant endeavour to be a Gateway to Goodness, CSMIA looks beyond challenges to provide top-notch services and memorable experiences to passengers. With domestic travel on the rise and summer travel booking seeing a surge, this dedicated space would benefit passengers to travel faster, smoother, and more conveniently than ever before. 

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